Recent Posts

October Means Halloween Decorations!

10/4/2019 (Permalink)

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Halloween is for costumes, candy and fun! No one wants their fun to be spoiled by a fire! SERVPRO of Carbondale/Marion wants everyone to have a fun and safe time this Halloween! We have a list of safety tips below provided by the National Fire Prevention Association.

  • Candles - Refrain from having an open flame. Use battery-operated candles or glow-sticks in your jack-o-lanterns.
  • Costumes - Choose the right costume. Stay away from long or flowing fabric, and skip extraneous costume pieces.
  • Decorations - Avoid flammable decorations including dried flowers, cornstalks and crepe paper that are highly flammable. Keep decorations away from open flames and other heat sources, including light bulbs and heaters.
  • Exits - Remember to keep all decorations away from doors so that they are not blocking any exits or escape routes.
  • Smoke alarms - Make sure all your smoke alarms are working and up to date.
  • Visibility - Provide flashlights to children or have them carry glow sticks as part of their costumes. Make sure if a child is wearing a mask that the eye holes are large enough to see out of them.

 SERVPRO of Carbondale/Marion wishes everyone a fun and safe Halloween!

Storm Damage Clean Up

10/1/2019 (Permalink)

SERVPRO of Carbondale/Marion is a family owned and operated business and we are proud to serve our community along with other communities after storms hit cities all across the United States. 

All large loss teams are supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference between us and the other companies...is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. 

SERVPRO as a whole has served clients in the commercial industry in some of the following areas:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Here at SERVPRO of Carbondale/Marion we are ready to serve any area that has experienced storm damage. SERVPRO has teams across the United States ready to tackle any size disaster. Our training, technology, and equipment is next to none and our crews are the best out there.

Give us a call today to tarp your roof or board up your windows.

618-998-8828

Why Choose Us?

6/24/2019 (Permalink)

Have you ever had fire damage, water damage, storm damage, or mold damage at your home or business and wondered what restoration company should I use? Here is one of many reasons why you should chose SERVPRO of Carbondale/Marion.

No matter the size or extent of damage you have at your commercial or residential property, SERVPRO of Carbondale/Marion has the capacity to handle all jobs -- large and small. We have the resources to handle storms and disasters. When a major storm hits, it may overwhelm other local restoration companies; but,  SERVPRO® of Carbondale/Marion can scale our resources by accessing the equipment and personnel to fit the needs. Additionally, we have easy access to SERVPRO Disaster Recovery Team, which specialize in major storms and catastrophic events.

Remember, this is just one reason to pick SERVPRO, but there are a number of other reasons. The next time you need the leading restoration company, simply call (618) 998-8828.

Fire Facts

6/21/2019 (Permalink)

One thing you need to know when it comes to a fire in your home or business is the importance of timing. Two minutes may not seem like a long time, but, as it relates to a fire, it can feel like an eternity and cause significant fire damage. In just a few minutes, a fire can become life-threatening. Something else you need to know about our team at SERVPRO of Carbondale/Marion are experts in the fire damage repair and restoration industry. We come to your rescue to make it “Like it never even happened.”    

Do you know the amount of time it takes for a residence to become engulfed in flames? Five minutes. According to Ready.gov, heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. These extreme temperatures are very harmful to human bodies. 

SERVPRO of Carbonale/Marions' “restore first” mentality reduces interruption and gets you back to your life quickly. We have specific damage restoration training, personnel, and equipment.

SERVPRO of Carbondale/Marion is your leading local professional fire damage repair and restoration company. Our experienced and qualified team can get your residential or commercial property back to previous condition “Like it never even happened.” If fire damage strikes your home or business, you can call us at (618) 998-8828.

Water Damage in your Apartment Complex?

6/20/2019 (Permalink)

While many might believe that water loss incidents can get easily remedied in your Carbondale/Marion apartment; often conventional drying methods are not enough. From the moment that water damage occurs in the property, materials, and contents exposed begin to absorb this moisture. The best solution for apartment owners is to address these concerns with the expertise and advanced technology available to professional restoration specialists like our team.

As a contributor to a large loss recovery team, our professionals have the resources and the experience to handle a need for water removal in Southern Illinois apartment buildings. With how quickly these situations can get out of control and affect more than the initial unit, it is vital to get mitigation and containment processes started right away. The more efficient the response of professional restorers, the better they can protect the building. That is one of the advantages of choosing our SERVPRO of Carbondale/Marion's team, as we have a 24/7 response to water emergencies to get personnel and effective equipment on site as promptly as possible.

The most critical concern for restoration technicians responding to a water loss incident in an apartment building is the spread of the effects to different floors and units. During the initial inspection and damage assessment portion of our restoration process, our estimator and project management can utilize sophisticated tools like our moisture readers and thermal imagery cameras to get a better understanding of moisture pockets and dampness levels in areas that can be more challenging to access.

Our SERVPRO team arrives with industry-leading equipment that can quickly work to extract standing water and begin rapid drying solutions for the affected properties. For shared wall cavities and moisture trapped between floors, we have advanced machines like our Inject-Dry unit. This device can force heated air into these spaces to work on drying them out efficiently.

While many steps often come with water loss recovery in an apartment, time is never on the side of the property owner in these emergencies. You can count on the fast response and the expertise of our SERVPRO of Carbondale/Marion professionals to make water damage “Like it never even happened.” Give our professionals a call anytime at (618) 998-8828.

Prep you House for Storms

6/19/2019 (Permalink)

Preventative measures are necessary, especially when it comes to storms. Our SERVPRO of Carbondale/Marion team wants you to always be prepared for any storm damage. Preparation is always key. Here are some tips to prepare your home for storms.

Seal Your Roof

Storms can be highly unpredictable. You never know the severity of damage it can cause to your home, your belongings, your roof. It’s critical that you hire a professional to reinforce your roof well before strong winds hit. A professional can seal your roof to help protect it from those strong storms. 

Secure Your Windows & Doors

Your windows and doors of your home can be damaged when high winds from storms hit. Ensure you secure your windows and doors. When it comes to your doors, here are some things to check for:

  • Hinges
  • Screws missing
  • Door threshold

Create a Family Emergency Plan

Now...not then...is the time for you to create a family emergency plan so you, your family members and fur babies are well-equipped when a storm strikes. A family emergency plan can help save lives. Here are just a few items to include:

  • Water
  • Food
  • Batteries
  • Communication plan
  • Phone and/or walkie talkies (some form of communication device)
  • First Aid Kit
  • Emergency supplies
  • Important phone numbers

Anchor Loose Objects

If objects, such as grills, bikes, deck furniture, trash cans, etc., are loose when a storm hits your residential property, it can cause windows to break, damage to your vehicles, your home or a human being. It’s vital to anchor loose objects to help minimize the risk of outdoor threats. By adding shrubs of varying lengths, fences, trees in a row are ways to help block high winds. Utilizing landscaping and yard objects can be beneficial in this case.   


We hope you found these tips to prepare your home for storms to be highly beneficial. Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Carbondale/Marion can respond immediately to storm and flooding conditions. When a storm emergency occurs, we’re here for you 24 hours of the day, 365 days of the year. Just call us at (618) 998-8828.

Did you know?

6/18/2019 (Permalink)

Some may be under the impression that the actual flames of a fire kill people. However, it’s the smoke and toxic gases that kill more people. Another thing you need to know, is fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio.

According to https://sf-fire.org/home-fire-facts

  • Nearly 4000 Americans die each year in house fires and over 2000 are severely injured.
  • In only 3 1/2 minutes, the heat from a house fire can reach over 1100 degrees Fahrenheit.
  • About 80% of all civilian deaths from fire occur in the home.
  • In rooms that are not even on fire the temperature can reach over 300 degrees; this is hot enough to melt plastic and kill the people in those rooms.
  • Adults 65 and older are more than twice as likely to die in fires as the overall population.
  • The leading cause of fire deaths is careless smoking.
  • Having a working smoke detector more than doubles one's chances of surviving a fire.
  • In 2005, 106 firefighters died in the line of duty in the United States.

It is important to be aware of these facts and to read our previous fire prevention post to help prevent a fire in your home or business. 

If a fire strikes your home or business, call SERVPRO of Carbondale/Marion for any restoration needs.

Mold Facts

6/17/2019 (Permalink)

10 facts about mold:

  • Mold infestation can quickly arise and spread throughout a home in 48-72 hours.
  • Mold is present almost everywhere -- both indoors and outdoors.
  • Mold spores are microscopic.
  • Mold spores thrive on moisture and can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • Microscopic spores serve as a conduit, which allow those spores to float along in the air and enter a home or business through windows and HVAC systems. They can even hitch a ride from your pets and travel indoors.
  • Mold comes in many colors and shapes.
  • “The U.S. Centers for Disease Control and Prevention (CDC), the Institute of Medicine of the U.S. National Academy of Sciences, the World Health Organization and Health Canada all agree that living or working in a building with mold damage results in increased risk of respiratory disease.” 

Mold can produce allergens and irritants. You will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your residential or commercial property has a mold problem, SERVPRO of Carbondale/Marion fits the mold and can inspect, assess and remediate your property.

SERVPRO Family

6/17/2019 (Permalink)

SERVPRO of Carbondale/Marion is both a community-oriented and globally-oriented company. We love to give back to our community year-round. We do this through a myriad of community efforts, such as Chamber Luncheons and events, partaking in local events, golf tournaments and more. 

We understand the importance and impact of giving back. Being community & globally-oriented is one of many reasons we attribute our success to. SERVPRO of Carbondale/Marion wants to do anything we can to contribute to our community and show that we care! Here at SERVPRO of Carbondale/Marion, you are not just seen as a client; we welcome each individual we work with, into our SERVPRO family.

We’re a locally owned and operated business, so we live, work, play, and worship in this community, too, just like you.

Call us today for any of your restoration needs at (618) 998-8828. You can trust us like you trust your own family. 

Call SERVPRO as soon as you notice Water!

6/16/2019 (Permalink)

Flood damage is the most severe type of water loss a homeowner can experience. The faster mitigation begins, lessens the potential loss to both your home and its contents.

Ground water is sometimes referred to as "black water"  and is considered a category three biohazard. This type of water loss event should always have professional mitigation for both health and safety reasons. This is important for the home/business owner to get it taken care of immediately, to prevent many more future problems.  

When SERVPRO technicians work on a site, along with restoring as much of the water loss contents as possible, we try to limit disruptions in the home and dry furnishings in place when possible. 
Our air movers blow high-velocity air that causes water vapor inside objects to rise to the surface. Once that happens, the dehumidifiers capture and port out the moisture. This method enables warm, dry air to bring down the moisture levels in the room and its contents in an expedient manner. Once confirmed dry though moisture readings, we clean and disinfect all surfaces affected by groundwater to ensure they are sanitary. 

SERVPRO of Carbondale/Marion is available at (618) 998-8828 to mitigate flood damage in your home or business. No matter the time of day or night or how large or small the water loss, we can be onsite within hours and make it "Like it never even happened."