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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Fire Damage Can Strike at Any Time

7/12/2021 (Permalink)

What started out as a small kitchen fire turned out to be a larger problem for homeowners in Mt. Vernon, IL. SERVPRO of Carbondale/Marion was called in for their expertise in Fire Damage Claims. 

The fire started out small as food was left on and forgotten on the stove. The fire expanded up a wall and towards the ceiling before the homeowner noticed it. Large amounts of smoke filled up the kitchen and into an adjacent room before the homeowner was able to put it out with a fire extinguisher. 

SERVPRO of Carbondale/Marion came in and determined the extent of the damage and the best route to restore this home back to its original form. Upper cabinets would need to be replaced as well as sheetrock directly affected by the fire. Our team cleaned every square inch of the kitchen area ensuring the smoke damage was removed. Construction division came in to set new upper cabinets and trim work.

After any disaster, call the professionals at SERVPRO of Carbondale/Marion to take care of it and get you back into your home at 618-998-8828.

Summertime Storms in Murphysboro, IL

7/5/2021 (Permalink)

With summertime weather we typically see a lot of intense heavy rains. Heavy rains with failed sump pumps have been a major concern for home owners in the area. There are a few ways to help keep water out of your basement but it's always good to know the water damage experts SERVPRO of Carbondale/Marion are here just in case.  

A few things to check before the next big rain include:

  • Make sure drainage, gutters and downspouts are cleared of any debris.
  • Adding extensions off of downspouts to ensure water is flowing away from your home
  • Testing sump pumps at least once a month to make sure they are still working
  • Make sure sump pump plumbing is also ejecting water far away from the house

Of course if your water takes on any water from flooding from the inside or out, SERVPRO of Carbondale/Marion is here to help. Got water damage? Call 618-998-8828.

SERVPRO of Carbondale/Marion carries the distinct advantage of being able to hand an entire claim from start to finish out of one building. From demolition or drying to a finished, move-in ready home, SERVPRO has you covered.

Water Damage in Metropolis, IL

6/23/2021 (Permalink)

At SERVPRO of Carbondale/Marion, we know that floods, pipe bursts or leaky faucets can happen at any time of the day. It's nice to know that SERVPRO is available around the clock, ready to help take care of any disaster. With professionally trained and certified staff through IICRC as well as SERVPRO, we are ready and able at any time. 

Utilizing the newest equipment from large water extraction units, industrial strength dehumidification units and powerful fans we are able to thoroughly dry out any sized water damage. We also utilize a massive desiccant drying system that is powered by its own on-board power generator, so no matter the size of the water damage or if there's any utilities on site, we will be able to take care of it. 

For more information on how we can help, please call anytime to our office day or night at 618-998-8828

When you're hit with floods, pipe bursts or leaky faucets call SERVPRO of Carbondale/Marion for fast action to get dry quickly.

Fire Damage in Marion, IL

6/17/2021 (Permalink)

It doesn't take much for Fire in your home to cause chaos around your life. That's why the professionals at SERVPRO of Carbondale/Marion are here for you. Not only can we make your home like new again, we are here to help you through the whole process every step of the way. 

With over 50 years of industry experience and over 1700 locations throughout the United States, SERVPRO has the knowledge, equipment and employees to get the job done right. 

We are a full service Fire Restoration company, meaning we are able to handle everything from clean-up, deodorizing, reconstruction and even full scale laundry services.  

We work with every insurance provider and will be onsite immediately to help handle the claim process for you. 

One company here to handle the entire claim and make sure you are completely satisfied. Call us today for any questions at 618-998-8828.

Flooded Home In Marion, IL

6/13/2021 (Permalink)

Water 

Water damage can strike at any time of the day, that's why the Professionals at SERVPRO of Carbondale/Marion are on call 24-7 for your emergencies. From homes, apartments to commercial structures, no water is too big or too small for SERVPRO to handle.  With state of the art water extraction equipment to industrial strength fans and dehumidification equipment we have the equipment to get you dry in no time.  

We are also able to take care of some water damages depending on the severity without having to remove flooring, cabinets or sheetrock through a unique process. Our trained staff has been thoroughly educated on knowing the signs of water damage as well as the best and least invasive ways possible to remove the water. 

If you have any questions, or have had water damage,  please contact your local office at 618-998-8828.

Lightning Strike Damages Home In Herrin, IL

6/8/2021 (Permalink)

During the summer months we run into several instances where homes or businesses are struck by lightning. Fortunately sometimes the damage is minimal, however there are instances where homes are filled with smoke and need repaired. That's where SERVPRO of Carbondale/Marion comes in. 

Fortunately for this homeowner the home didn't catch fire however it did char an area under the staircase and placed a surge on electrical equipment causing a lot of smoke from areas of the home.  

The Professionals at SERVPRO came in and began working on doing a full intense cleaning of the home, while equipment was set to eliminate the odors from the smoke damage to the home.  Most of the home had a slight layer of soot covering contents throughout the home and most clothing in closets had a strong odor. 

A detailed and thorough cleaning on all contents was then completed while our SERVPRO Laundry division ran a full inventory on clothing and began cleaning them to remove all smoke and soot damage. 

SERVPRO of Carbondale/Marion is a full line Restoration company and looks to restore and not replace all items in the home to help save on the total claim as well as saving you money down the road. 

For more details on what we can do, please call SERVPRO of Carbondale/Marion at 618-998-8828.

Summer Pop-Up Storm Damage

6/3/2021 (Permalink)

Summer weather is so unpredictable. From strong to severe thunderstorms, torrential rains and tornadoes it's hard to know what might be coming our way. The good news is SERVPRO of Carbondale/Marion has you covered in case any of these storms cause damage to your home or business. 

Heavy rains and flooding are no match to our equipment and staff that can remove water and make structures completely dry. In addition to the removal of water inside, we also make sure it's treated to prevent the spread and growth of mold. 

High winds and tornadoes can also wreak havoc on your home. From allowing the elements to come into your home or business to damaging the structure. 

SERVPRO of Carbondale/Marion has all the capabilities to make sure your home or business is safe and protected after the storm. We are also able, with our Construction division, able to get your home or business back to new again. 

For a free estimate please call your local Marion office at 618-998-8828.

Heavy Rain and Thunderstorms

5/29/2021 (Permalink)

Its that time of year when heavy rains and thunderstorms become a normal part of our week as the temperatures rise. When the rain comes inside your home or business, its essential to call your SERVPRO of Carbondale/Marion office as soon as possible.

Not only are we equipped and staffed for any sized disaster, we are available and on call 24-7. 

Water damage can make things worse as it sits inside your home or business, it can begin to saturate sheetrock, wall studs, flooring and sub flooring. As water sits longer and especially during humid times of the year can help to allow mold to grow quickly through out the structure. 

Be careful when water comes into your home and as always make sure gutters are clean and sump pumps are tested monthly to keep you safe from the elements. 

If you find water in your home call the professionals at SERVPRO of Carbondale/Marion at 618-998-8828

Choose SERVPRO After A Home or Business Fire

5/24/2021 (Permalink)

SERVPRO has over 50 years of restoration service work and understands the value of your home or business, and it's something we strive to get you back into as quickly as possible. Getting your life back to normal is what we strive for after a fire takes place. 

With the newest in equipment and the best in technology, SERVPRO of Carbondale/Marion is able to make it, “Like it never even happened.” With fire restoration trained staff and industry experience we excel at getting it cleaned and repairs quickly.

In addition to our fire remediation crew, we also carry a Reconstruction Division that is able to put the finishing touches to make the home move-in ready. Plus a full service laundry division that specializes in removing tough smoke and soot odors.

There's only one company able to handle an entire fire damage claim, from cleaning/restoring, to building it back and laundry services and that's SERVPRO of Carbondale/Marion at 618-998-8828

Free Estimate on Water Damage

5/19/2021 (Permalink)

When you notice water in your home, give SERVPRO of Carbondale/Marion a call to come in for a free estimate to determine the extent of the damages. It is essential to call in SERVPRO as soon as you see water to make sure the damages aren’t worse than what you can see. 

In some circumstances water can and will travel under your main flooring causing damage to your subfloor and maybe as far as into the floor joists. SERVPRO carries the tools to be able to dry hardwood floors without having to remove them. With a free estimate and inspection service we are also able to accurately pinpoint the affected area and begin a plan to get it dry as quickly as possible.

Continuing education is always essential for our staff, from constant in-house training plus  certification from IICRC The Institute of Inspection, Cleaning and Restoration Certification. A group that sets the standard in water restoration, ensuring that each job is handled to perfection.

From water damage to fire damage SERVPRO does it all for residential and commercial structures. Call us today for more details at 618-998-8828.

Commercial Flooding Water Damage

5/14/2021 (Permalink)

After a fire sprinkler broke in their commercial building, the owner knew exactly who to call to get things dried out quickly.  SERVPRO of Carbondale/Marion was on the scene quickly, utilizing state of the art equipment to handle such a large water loss in a commercial building. Utilizing a large desiccant the nearly 12,000 square foot building was dried quickly and any remaining moisture was taken out of the facility. Anti-microbial was then used to treat the area to ensure future mold growth did not take place following all of the water inside. 

Your local SERVPRO has the ability to handle any sized disaster that it comes across. In addition to fire, water and mold restoration, we also handle laundry as well that has been affected by smoke and soot as well as a full reconstruction division. From start to finish we can take care of any claim, call us today! 618-998-8828.

Virtual Walkthrough After A Commercial Fire

5/9/2021 (Permalink)

One of the most amazing tools that SERVPRO of Carbondale/Marion offers in support of Insurance Agents, Adjusters as well as homeowners and commercial business is our scanning service. 

This service allows us to create a full three-dimensional tour of the fire affected structure. With this technology we are able to fully scan the structure and all of its contents without disturbing anything inside. 

You are able to virtually walk through the entire building without having to walk over debris and it helps to get a complete inventory of items as you move through the building. 

We also offer this service for businesses that need layouts of their buildings and it is a great way to view all contents within the structure for insurance coverage reasons.  

For any questions regarding this service and to get a link to view some properties please contact Gary at 618-998-8828.

How Can An Emergency READY Profile Help Your Business?

5/4/2021 (Permalink)

SERVPRO of Carbondale/Marion offers a great program called the Emergency READY Profile. This program helps to limit your risk from damages by allowing your staff to know where to find essential items and protocol during or following a disaster. 

Not only can this program save your business from catastrophic disaster it's also a completely free program. This program will mark key areas where major shut offs are to help minimize issues caused by water leaks. This will also help guide key officials to where other essential shut offs are located at. In addition it has areas marked for special contractors that you might need to get in contact with to shut off certain services. 

This free program is offered in both a paper form and as an app for your phone. It's a great program to help all employees know what to do in the case of an emergency. 



For more details on this free program please call us today at 618-998-8828.

Commercial Fire Damage in Carterville, IL

4/29/2021 (Permalink)

Recently our crews were called to the scene of a fire that took place at a local school. The strength of SERVPRO of Carbondale/Marion really showed as they took on a large smoke damaged school. Under the guidance of an Industrial Hygienist they tested all of the areas of the school and set up the area that was affected. 

In total over 150,000 square feet of smoke and soot damage was spread throughout the school from floor to ceiling through the HVAC system. Utilizing nearly 100 team members SERVPRO was able handle this massive job all while ensuring that no other jobs were delayed or affected. 

That's the power of your local SERVPRO office. With unlimited equipment and trained staff we are able to get any disaster taken care of.

We handle fire, water and mold damage as well as offer a full line laundry service for smoke and soot damaged soft contents, all in-house, call us today 618-998-8828.

Commercial Water Damage in Murphysboro, IL

4/24/2021 (Permalink)

Recently our crews were called out to a large commercial structure that sustained water damage from a fire sprinkler system failure. With our 24-7-365 service you can rest assured SERVPRO of Carbondale/Marion will be on scene quickly to get the business back in operations.

We know the importance of getting your business back to business as quickly as possible as time is certainly money.  Using state of the art and industrial strength equipment in addition to having the best in trained staff to handle any disaster. 

We also have large desiccants available that are used to take moisture out of large structures to help lessen drying time.

Find out more about how SERVPRO of Carbondale/Marion can handle your fire, water or mold damage needs with a call to 618-998-8828.

Water Damage in Herrin, IL

4/19/2021 (Permalink)

Heavy rains with failed sump pumps have been a major concern for home owners in the area. There are a few ways to help keep water out of your basement but it's always good to know the water damage experts SERVPRO of Carbondale/Marion are here just in case.  

A few things to check before the next big rain include:

  • Make sure drainage, gutters and downspouts are cleared of any debris.
  • Adding extensions off of downspouts to ensure water is flowing away from your home
  • Testing sump pumps at least once a month to make sure they are still working
  • Make sure sump pump plumbing is also ejecting water far away from the house

Of course if your home or business takes on any water from flooding from the inside or out, SERVPRO of Carbondale/Marion is here to help. Got water damage? Call 618-998-8828.

Smoke And Soot Damaged Laundry in Marion, IL

4/18/2021 (Permalink)

Your SERVPRO of Carbondale/Marion is a full service restoration company, taking care of all things fire, water and mold, but did you know they also do laundry?

Soft contents absorb a lot of the smoke odors and soot damage after a fire that a standard washing machine cannot get totally clean. With as nasty as smoke and soot can be, you now have a local option to restore those claims and further save on your insurance claim and premiums. 

SERVPRO of Carbondale/Marion carries state of the art specialized equipment that takes the odors and soot out of fire damaged clothing with a non-abrasive washing unit that doesn’t fade or damage clothing, plus uses eco friendly washing detergents making the materials safe to wear. 

The importance of this is that your laundry services will be taken care of correctly the first time and won’t have to be outsourced to a 3rd party in a different state. Call us today for more information 618-998-8828

Water Damage in Carbondale, IL

4/9/2021 (Permalink)

Who to call when your home or business in Carbondale, IL has water damage from a busted pipe, leaky water heater or flood? SERVPRO of Carbondale/Marion is your trusted source to get your home or business back in the dry and back to normal. 

Using industrial strength water extraction units, industrial strength fans and dehumidification equipment and specialty drying units, SERVPRO has it covered with certified and trained staff. 

At the first sign of water damage be sure to act quickly before water creates even more damage to your home or business.

For a free consultation and estimate please give SERVPRO of Carbondale/Marion a call, or let your insurance agent or adjuster know you prefer SERVPRO for all of your service needs. Call today at 618-998-8828

Certified: SERVPRO Cleaned

1/15/2021 (Permalink)

Of course we know that SERVPRO offers fire water and mold damage remediation. But did you know we also offer cleaning and COVID fogging and disinfecting services?

SERVPRO is proud to announce our SERVPRO Certified: SERVPRO Cleaned which offers a whole new level of cleanliness. With the events surrounding issues from the Coronavirus making sure your customers and employees are safe and comfortable has become paramount. SERVPRO offers several levels of cleaning and disinfecting to meet the demand for you business budget.  From fogging to full scale cleaning, SERVPRO will be there to help you open your doors safely to the public and your employees. 

The costs associated with being closed due to Covid-19 can be extremely high. When you are unable to handle the demands of your customer or clients can have a lasting level of damage to your bottom line. 

In a recent study SERVPRO found that the perceptions of expectations of customers and clients have changed during this time. 76% believe that the way a facility addresses cleanliness during COVID is a reflection of the overall business. In other words  customers and clients are now expecting businesses to be exceptionally clean. 

68% of customers and clients are constantly  thinking about avoiding COVID exposure when out in public. With our Certified: SERVPRO Cleaned we also offer decals to display to let your customers and clients know your business is professionally cleaned. 

SERVPRO offers free estimates for cleaning and with that several options to choose from that best fits your business needs. 

Give us a call today to find out more about our services and how we can keep your business open during these trying times.

618-998-8828

Act Fast!

11/12/2020 (Permalink)

Flood damage is the most severe type of water loss a homeowner can experience. The faster mitigation begins, lessens the potential loss to both your home and its contents.

Ground water is sometimes referred to as "black water"  and is considered a category three biohazard. This type of water loss event should always have professional mitigation for both health and safety reasons. This is important for the home/business owner to get it taken care of immediately, to prevent many more future problems.  

When SERVPRO technicians work on a site, along with restoring as much of the water loss contents as possible, we try to limit disruptions in the home and dry furnishings in place when possible. 
Our air movers blow high-velocity air that causes water vapor inside objects to rise to the surface. Once that happens, the dehumidifiers capture and port out the moisture. This method enables warm, dry air to bring down the moisture levels in the room and its contents in an expedient manner. Once confirmed dry though moisture readings, we clean and disinfect all surfaces affected by groundwater to ensure they are sanitary. 

SERVPRO of Carbondale/Marion is available at (618) 998-8828 to mitigate flood damage in your home or business. No matter the time of day or night or how large or small the water loss, we can be onsite within hours and make it "Like it never even happened."

We are a Family!

9/30/2020 (Permalink)

SERVPRO of Carbondale/Marion is both a community-oriented and globally-oriented company. We love to give back to our community year-round. We do this through a myriad of community efforts, such as Chamber Luncheons and events, partaking in local events, golf tournaments and more. 

We understand the importance and impact of giving back. Being community & globally-oriented is one of many reasons we attribute our success to. SERVPRO of Carbondale/Marion wants to do anything we can to contribute to our community and show that we care! Here at SERVPRO of Carbondale/Marion, you are not just seen as a client; we welcome each individual we work with, into our SERVPRO family.

We’re a locally owned and operated business, so we live, work, play, and worship in this community, too, just like you.

Call us today for any of your restoration needs at (618) 998-8828. You can trust us like you trust your own family. 

Prepare you Business

9/23/2020 (Permalink)

As a business owner, you are constantly thinking about your business; how to improve it, and how to keep it running smoothly. But, do you ever think about natural disasters that could damage your business?

SERVPRO of Carbondale/Marion offers free Emergency Action Plans to install in your business. When preparing with an E.A.P., your business will know what to do in the event of a natural disaster. SERVPRO of Carbondale/Marion can create E.A.P.'s for your business with a few easy steps of communicating with you about your business, a few pictures to add into the plan, and creating the plan on paper and on the app for you to easily access. 

This easy and free option can and will prepare not only you, but also your employees, on what to do in the event of a flood, fire, or storm. Choosing an E.A.P. through SERVPRO of Carbondale/Marion allows a stress-free, easy to follow plan that will save your business possible high amounts of money that could happen if no plan is provided to quickly stop or prevent disasters. 

Interested in an Emergency Action Plan for your business? Call us today at (618) 998-8828. 

Mold Facts

9/20/2020 (Permalink)

10 facts about mold:

  • Mold infestation can quickly arise and spread throughout a home in 48-72 hours.
  • Mold is present almost everywhere -- both indoors and outdoors.
  • Mold spores are microscopic.
  • Mold spores thrive on moisture and can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • Microscopic spores serve as a conduit, which allow those spores to float along in the air and enter a home or business through windows and HVAC systems. They can even hitch a ride from your pets and travel indoors.
  • Mold comes in many colors and shapes.

If you suspect that your residential or commercial property has a mold problem, SERVPRO of Carbondale/Marion fits the mold and can inspect, assess and remediate your property.

Storms, Storms, Storms.

9/10/2020 (Permalink)

Wow, oh, wow! Southern Illinois has had some pretty crazy weather this past month! Tornadoes and strong storms with high speed wind, has been very disturbing to our Southern Illinois area. 

Has your home been damaged by these storms? SERVPRO of Carbondale/Marion is here to help if so! 

SERVPRO of Carbondale/Marion has highly trained technicians to clean and restore any damage that a storm or water has ruined. We offer the best of the best and we care about you and your family or business. Our fast pace will get the job completed in an efficient way; leaving your home or business "Like it never even happened." 

Call us today at (618) 998-8828 for any of your fire, water, or storm damage needs! We can assure you, the job will be done in a fast, efficient, and professional way. 

Located in Marion, IL at 1610 Adams Dr. 

Ways to Preapare for the Storm

7/22/2020 (Permalink)

Storm headed your way? Read these tips to prepare:

  • Always keep a battery-powered radio in your home so that you can tune to radio stations if you lose electricity. Check or change the batteries frequently.

  • Keep a flashlight in an easily accessible spot on every floor of your home. Check the batteries monthly, and replace them as needed.

  • Keep a supply of candles on hand for power failures.

  • As a safety precaution before leaving the house on vacation, unplug all electrical appliances except for those lights connected to automatic timers.

  • If you live in a storm-prone area, nail down roof shingles or use adequate adhesives to keep them from blowing off in a violent wind. For roofs with shingles that are not the seal-down type, apply a little dab of roofing cement under each tab.

  • A lightning-protection system should offer an easy, direct path for the bolt to follow into the ground and thus prevent injury or damage. Grounding rods (at least two for a house) should be placed at opposite corners of the house.

  • Don't go out during a hurricane unless you have to. However, if flooding threatens, seek high ground, and follow the instructions of civil defense personnel.

  • When a major storm is imminent, close shutters, board windows, or tape the inside of larger panes with an "X" along the full length of their diagonals. Even a light material like masking tape may give the glass the extra margin of strength it needs to resist cracking.

For more tips visit https://home.howstuffworks.com/home-improvement/home-diy/projects/storm-safety-tips.htm

In the event of your home or business getting damaged by a storm, call SERVPRO of Carbondale/Marion at (618) 998-8828. 

This could happen to your Business

7/15/2020 (Permalink)

Water damage usually occurs from flooding due to the weather in the area. But are you aware of other potential water damaging hazards in your business? 

Here are some of the typical causes of water damage to commercial buildings.  

1. Malfunctioning sprinkler systems. Some older buildings have outdated water sprinkler systems that work in sync with the fire alarm system. But, outdated sprinklers can malfunction and cause major water damage.

2. Damaged appliances and equipment. This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.  

3. Broken pipes and plumbing. Just like in your own home, pipes and plumbing can fail, leading to a watery mess.   

4. Backed up sewer lines. This potentially dangerous mess is often not thought about, especially in your commercial business. But, it is something that should be taken care of FAST. 

When running a commercial business, it is often hard to think of everything. Water damage is usually not the first thing on your mind when running your business. In the event that you or an employee finds water, call SERVPRO of Carbondale/Marion to get it taken care of. SERVPRO of Carbondale/Marion will get your business back in great shape so fast that it will be "Like it never even happened."

Call us today at (618) 998-8828.

Need a Professional?

6/30/2020 (Permalink)

Have you checked under your kitchen or bathroom sink lately? Most people store a variety of cleaners, sponges, and miscellaneous clutter under the sink. It is out of the way, out of sight, but still handy. However, the team at SERVPRO of Carbondale/Marion knows this can put small problems out of site, leading to huge problems.

Leaks from pipes under the sink are a common cause of water damage. With all the clutter that you hide in that sink cabinet, you may never even notice a water leak. 

The drip might be slow but can accumulate over time to cause major problems. water can cause major damage over time to the floor in your bathroom or kitchen, and the ceiling of the room below. It ruins your possessions and appliances. Unnoticed water leaking will ruin everything it comes in contact with.
 
As soon as you notice a water leak, it is important to get the appropriate help as soon as possible. When calling SERVPRO of Carbondale/Marion for your restoration needs, we will assure you it will be done professionally and efficient.
 
The Institute of Inspection Cleaning and Restoration Certification IICRC, which sets industry standards, certifies our SERVPRO team. We receive specialized training in a range of services, including microbial remediation, drying techniques, and water damage restoration. We use state-of-the-art air movers and dehumidifiers, and the most advanced cleaning, sanitizing and deodorizing agents. 

Call us today at (618) 998-8828 for any water damage you may find! 

Why Choose Us?

6/26/2020 (Permalink)

Have you ever had fire damage, water damage, storm damage, or mold damage at your home or business and wondered what restoration company should I use? Here is one of many reasons why you should chose SERVPRO of Carbondale/Marion.

No matter the size or extent of damage you have at your commercial or residential property, SERVPRO of Carbondale/Marion has the capacity to handle all jobs -- large and small. We have the resources to handle storms and disasters. When a major storm hits, it may overwhelm other local restoration companies; but,  SERVPRO® of Carbondale/Marion can scale our resources by accessing the equipment and personnel to fit the needs. Additionally, we have easy access to SERVPRO Disaster Recovery Team, which specialize in major storms and catastrophic events.

Remember, this is just one reason to pick SERVPRO, but there are a number of other reasons. The next time you need the leading restoration company, simply call (618) 998-8828.

Bleach VS Mold

6/26/2020 (Permalink)

Surprisingly, bleach does NOT kill mold. Bleach can actually contribute to mold growth. The trusted and experienced SERVPRO of Carbondale/Marion, is here to educate you on this topic: a common misconception: bleach + mold.

If you suspect mold at your residential or commercial property, please know that bleach is not the solution. It may seem like an inexpensive way to remove your mold problem, but, with the use of bleach, you could be causing more harm than good.   

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Here at SERVPRO® of Cape Carbondale/Marion, our technicians are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs. Our advanced equipment helps to detect and stop the source of water feeding the mold. We then isolate the affected area using a negative air pressure chamber.

The best way to combat a common misconception is to educate yourself, and immerse yourself in that subject.

Now that you’ve been educated on this topic: a common misconception: bleach + mold, will you give us your next mold restoration job? Call the mold specialists at (618) 998-8828. We’ll make that mold damage at your home or business "Like it never even happened."

Tips to know

6/23/2020 (Permalink)

One thing you need to know when it comes to a fire in your home or business is the importance of timing. Two minutes may not seem like a long time, but, as it relates to a fire, it can feel like an eternity and cause significant fire damage. In just a few minutes, a fire can become life-threatening. Something else you need to know about our team at SERVPRO of Carbondale/Marion are experts in the fire damage repair and restoration industry. We come to your rescue to make it “Like it never even happened.”    

Do you know the amount of time it takes for a residence to become engulfed in flames? Five minutes. According to Ready.gov, heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. These extreme temperatures are very harmful to human bodies. 

SERVPRO of Carbonale/Marions' “restore first” mentality reduces interruption and gets you back to your life quickly. We have specific damage restoration training, personnel, and equipment.

SERVPRO of Carbondale/Marion is your leading local professional fire damage repair and restoration company. Our experienced and qualified team can get your residential or commercial property back to previous condition “Like it never even happened.” If fire damage strikes your home or business, you can call us at (618) 998-8828.

Apartment Flooding

6/23/2020 (Permalink)

While many might believe that water loss incidents can get easily remedied in your Carbondale/Marion apartment; often conventional drying methods are not enough. From the moment that water damage occurs in the property, materials, and contents exposed begin to absorb this moisture. The best solution for apartment owners is to address these concerns with the expertise and advanced technology available to professional restoration specialists like our team.

As a contributor to a large loss recovery team, our professionals have the resources and the experience to handle a need for water removal in Southern Illinois apartment buildings. With how quickly these situations can get out of control and affect more than the initial unit, it is vital to get mitigation and containment processes started right away. The more efficient the response of professional restorers, the better they can protect the building. That is one of the advantages of choosing our SERVPRO of Carbondale/Marion's team, as we have a 24/7 response to water emergencies to get personnel and effective equipment on site as promptly as possible.

The most critical concern for restoration technicians responding to a water loss incident in an apartment building is the spread of the effects to different floors and units. During the initial inspection and damage assessment portion of our restoration process, our estimator and project management can utilize sophisticated tools like our moisture readers and thermal imagery cameras to get a better understanding of moisture pockets and dampness levels in areas that can be more challenging to access.

Our SERVPRO team arrives with industry-leading equipment that can quickly work to extract standing water and begin rapid drying solutions for the affected properties. For shared wall cavities and moisture trapped between floors, we have advanced machines like our Inject-Dry unit. This device can force heated air into these spaces to work on drying them out efficiently.

While many steps often come with water loss recovery in an apartment, time is never on the side of the property owner in these emergencies. You can count on the fast response and the expertise of our SERVPRO of Carbondale/Marion professionals to make water damage “Like it never even happened.” Give our professionals a call anytime at (618) 998-8828.

Be Prepared

6/23/2020 (Permalink)

Preventative measures are necessary, especially when it comes to storms. Our SERVPRO of Carbondale/Marion team wants you to always be prepared for any storm damage. Preparation is always key. Here are some tips to prepare your home for storms.

Seal Your Roof

Storms can be highly unpredictable. You never know the severity of damage it can cause to your home, your belongings, your roof. It’s critical that you hire a professional to reinforce your roof well before strong winds hit. A professional can seal your roof to help protect it from those strong storms. 

Secure Your Windows & Doors

Your windows and doors of your home can be damaged when high winds from storms hit. Ensure you secure your windows and doors. When it comes to your doors, here are some things to check for:

  • Hinges
  • Screws missing
  • Door threshold

Create a Family Emergency Plan

Now...not then...is the time for you to create a family emergency plan so you, your family members and fur babies are well-equipped when a storm strikes. A family emergency plan can help save lives. Here are just a few items to include:

  • Water
  • Food
  • Batteries
  • Communication plan
  • Phone and/or walkie talkies (some form of communication device)
  • First Aid Kit
  • Emergency supplies
  • Important phone numbers

Anchor Loose Objects

If objects, such as grills, bikes, deck furniture, trash cans, etc., are loose when a storm hits your residential property, it can cause windows to break, damage to your vehicles, your home or a human being. It’s vital to anchor loose objects to help minimize the risk of outdoor threats. By adding shrubs of varying lengths, fences, trees in a row are ways to help block high winds. Utilizing landscaping and yard objects can be beneficial in this case.   


We hope you found these tips to prepare your home for storms to be highly beneficial. Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Carbondale/Marion can respond immediately to storm and flooding conditions. When a storm emergency occurs, we’re here for you 24 hours of the day, 365 days of the year. Just call us at (618) 998-8828.

Did You Know?

6/23/2020 (Permalink)

Some may be under the impression that the actual flames of a fire kill people. However, it’s the smoke and toxic gases that kill more people. Another thing you need to know, is fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio.

According to https://sf-fire.org/home-fire-facts

  • Nearly 4000 Americans die each year in house fires and over 2000 are severely injured.
  • In only 3 1/2 minutes, the heat from a house fire can reach over 1100 degrees Fahrenheit.
  • About 80% of all civilian deaths from fire occur in the home.
  • In rooms that are not even on fire the temperature can reach over 300 degrees; this is hot enough to melt plastic and kill the people in those rooms.
  • Adults 65 and older are more than twice as likely to die in fires as the overall population.
  • The leading cause of fire deaths is careless smoking.
  • Having a working smoke detector more than doubles one's chances of surviving a fire.
  • In 2005, 106 firefighters died in the line of duty in the United States.

It is important to be aware of these facts and to read our previous fire prevention post to help prevent a fire in your home or business. 

If a fire strikes your home or business, call SERVPRO of Carbondale/Marion for any restoration needs.

How to Prevent Fires within your Home

6/17/2020 (Permalink)

According to the American Red Cross, house fires cause over $7 billion in property damage each year. Being prepared and conducting regular safety checks can help keep you from adding to that number.

Here are a few tips in trying to prevent a fire in your home:

Test your smoke alarms.

Test the batteries once a month. If they’re not working, replace them immediately.

Inspect heating sources.

An annual inspection will reduce your risk of fire.

  • Change filters regularly to avoid build-up of dust and lint that can easily catch fire.

Keep the stove and oven clear.

Don’t leave anything flammable near the stove or oven. Make sure curtains don’t hang over the stove, and never rest towels or a cookbook on the stove.

Stay in the kitchen.

Do not leave cooking food unattended. If you have to leave the room, take the pot off the stove or turn off the griddle first.

Check the dryer.

  • Have it inspected once a year to make sure all connections are secure.
  • Always clean out the lint trap after a load is finished.
  • Regularly check behind and around the dryer for pockets of lint or items of laundry that have fallen under or behind.

Maintain cords.

Regularly check the condition of cords and watch out for frayed wires: repair or replace cords with frayed wires immediately.

Be careful with candles.

Never leave candles unattended and always keep them away from flammable items like blankets and curtains. 

Keep fire extinguishers handy.

Keep fire  extinguishers on hand and easily accessible. At the very least, keep one in the kitchen and others near high-risk areas like a fireplace. 

  • Remember R.A.C.E

Fire damage is devastating, stressful, and scary. Let SERVPRO of Carbondale/Marion assist with your fire damage needs by calling (618) 998-8828. 

Busted Pipes can casue a huge Mess

6/2/2020 (Permalink)

Southern Illinois residents barely think about the amount of pressure in their home's pipes except when it seems too low in the shower or kitchen sink. Opening up the valve might solve this problem, but at the same time, it can create a real disaster.

Increasing the pressure can lead to broken pipes in your house, followed by water damage to the area. SERVPRO can send IICRC-certified technicians to your home after such a disaster and get things dry quickly. This can keep water damage from becoming a reality for you. Water damage can affect almost anything in your house, from building materials to personal belongings.

Furniture can also become damaged as well as add to the damage sustained. SERVPRO crew members place non-staining wooden blocks under your furniture, so soaked legs do not stain carpeting. Carpeting can hold much water, so once we remove the majority of the water, we place your furniture in another area of your home so we can continue the drying process. Floating a carpet so we can force air underneath it helps dry it out more evenly. This also helps dry the floor under the carpet.

Water is a liquid, and it has no difficulty seeping into the smallest openings. Our technicians use moisture detection devices to locate this water. Because water readily evaporates into the air, we also measure its presence there. Materials quickly absorb water and then retain it easily. Our technicians use different methods to extract water wherever it occurs, and in whichever form, we find it in your home.

Our equipment ranges from extraction equipment of both liquid water and humidity in the air. Heating the interior of your home in various locations, as needed, helps make water evaporate. Once it is in the air, we can extract it with desiccant machines. Increased air currents perform a similar task of whisking water out of walls and other surfaces. Continually monitoring our progress by comparing more recent readings with our initial ones assures us of the rate your home becomes dry again.

SERVPRO of Carbondale/Marion wants to help you prevent water damage to your residence. Contact our professional team by calling (618) 998-8828 whenever you have a disaster affecting your home. SERVPRO is always ready to respond to your emergency.

Click here for more about Chicago.

Cleanup After the Storm

5/18/2020 (Permalink)

Storms can bring a lot of damage. After the storm is over, if you want to try and cleanup, make sure the scene is safe to enter and work in. Always be sure there are no more severe storms coming your way and call for help if damage is too much for you to handle alone. Here are a few tips to review before going to cleanup in or around your business or home:

  • Be very careful climbing ladders or working on roofs.
  • Use extreme caution if using a chainsaw to cut trees or branches.
  • Cover leaking roofs before the next rain to prevent further water damage.
  • Remove wet rugs and carpet from floors.
  • Open windows and run fans if you have water damage in your home.

For more information on storm damage to your home or business, call SERVPRO of Carbondale/Marion at (618) 998-8828.

How to look for damage following a storm

5/13/2020 (Permalink)

When looking for damage to your home or business after a storm, it is important to be aware of any electrical wires or power lines down and if they are laying in water. Never enter the area if there are power lines down or exposed electrical wires. 

Damage can occur from wind, hail, flooding, and lighting. So, if the scene is safe, assess the following: 

  • Roof damage – Examine all parts of your roof (shingles, flashing, gutters and downspouts) for dents and pay attention to missing granules on asphalt shingles (as well as cracked, broken or bruised shingles).
  • Windowsills/window casings/siding – In addition to dents and dings, other signs of impact from hail include exposed surfaces or chipped paint/material (such as wood).
  • Air conditioning unit – Since this appliance is generally kept outside, it’s susceptible to hail damage and may need to be completely replaced depending on the extent of the storm damage. Look for smashed or damaged fan blade and consider having a professional inspect your AC unit to determine if any coils or internal parts are significantly damaged.

If everything seems fine on the outside, don't forget to look for inside clues. 

  • Foundation – Storm damage – mainly in the form of water damage/flooding – can impact a home’s foundation because water seepage can cause expansion and cracking which can severely compromise your home’s structure.  
  • Ceilings/Walls – Water damage will appear in the form of water spots, discoloration or changes in texture (such as sogginess and expansion). Leaks in the ceiling could indicate storm damage from wind and heavy rain, especially if a tree has fallen on your house.
  • Doors/Windows – Strong winds can blow out window panes (usually caused by flying debris) or knock down trees which can break through windows or doors. Exterior damage can include shattered glass, dents to windowsills/window casings, broken door frames, unhinged doors or significant cracking

In the event of any of these signs of storm damage, it is important to take care of it fast. Call SERVPRO of Carbondale/Marion today for any of your storm damage needs at (618) 998-8828.

Did you know this?

4/28/2020 (Permalink)

We all may think we know "enough" about tornadoes; I mean, they are big, scary, and UNWANTED. But, did you know.........

  • The winds of a tornado can reach speeds of up to 480km per hour 
  • In extreme cases, tornadoes can last several hours and cross distances over 150km!
  • Tornadoes are measured using the Fujita Scale (or F-scale), ranging from F0 to F5, with F5 being the strongest and most destructive.
  • Most of the world’s tornadoes occur in the United States in what’s known as Tornado Alley. Stretching from West Texas to North Dakota, this area can see more than 200 tornadoes each year!
  • Tornadoes can be invisible until they pick up dust and debris, or a cloud forms within the spinning funnel.

More facts about tornadoes can be found at https://www.natgeokids.com/za/discover/geography/physical-geography/tornado-facts/

Let us help with your fire damage

4/23/2020 (Permalink)

Sometimes, fire damage to your Southern Illinois home may barely touch the interior but leave significant scars on the exterior of the building. When this happens, the restoration process may be less intrusive and more simple to go through, but a major amount of work remains to be done making sure that discoloration, smoke damage, and necessary reconstruction work all receive the attention they deserve. SERVPRO of Carbondale/Marion's team can help you handle all of these tasks and more and even take some steps to prevent against fire damages in the future.

Restoring Color
One of the most important ways our experts can help you to restore your home after fire damage burns its exterior is to bring its color and appearance back to the way it was before the disaster. Thanks to efficient fire-specific cleaning methods and fast repainting efforts, we can remove any visual signs of damage your home may have received from the incident. If you feel uncomfortable with having our team work on your home, ask us to show you the extensive list of certifications that every SERVPRO employee receives.

Deep Cleaning
Our cleanup efforts extend well beyond the original sites of damage. Smoke odors and residues can travel quickly around and inside of your home, sometimes giving a section of the building interior a smoky odor despite there being no visual signs of damage. Our thorough cleaning regimens and smoke odor removal work can keep your home scrubbed free of even the smallest and most hard-to-handle fire and smoke residues.

Minor Reconstructive Efforts
Sometimes, some limited reconstruction may be necessary even when smoke and flame never touches the inside of your home. We can help you to make minor repairs such as patching up holes, replacing porch materials, and trimming trees to eliminate any sign of what might have happened before.
SERVPRO of Carbondale/Marion brings friendly faces, years of experience, and affordable restoration services to your home when you need them the most. Call us anytime at (618) 998-8828.

SERVPRO Responds Quickly

4/23/2020 (Permalink)

Many residents in Southern Illinois enjoy setting off fireworks during the summer monthsespecially The 4th of July.  Sometimes things go wrong, however, and cause injuries to people or damage to property.  When areas outside your residence sustain damage in this manner, pests such as rodents and insects can come inside your dwelling all too easily.

If your home or business sustains fire damage in this manner, the holes burned into siding can seem minor.  However, rain water does not require large openings to infiltrate your home.  SERVPRO prepares our technicians according to IICRC standards to mitigate such situations adequately.   
 
Rainwater can also substantially damage insulation, wiring, and interior walls.  If burnt out areas occur around second story levels, water can damage ceilings, also.  Our SERVPRO team can remove affected areas of siding and help you locate matching sections. 
 
In homes where fire damage causes more extensive damage than just a few minor holes, SERVPRO employees are also able to remove the damaged materials so replacement work can happen more easily.  Often, though, we find that cleaning materials first reveals minimal damage that does not require this extra cost.  Saving our customers money through restoration by cleaning instead of replacement of materials means making everything "Like it never even happened," can cost considerably less than expected. 
 
SERVPRO of Carbondale/Marion wants you and your family to enjoy a safe and fun 4th of July.  When fire damage from any source causes your home damage, call us at (618) 998-8828 so we can help you protect your home. 

We are Proud to Serve You

4/23/2020 (Permalink)

Reviews like this remind us why we do what we do. SERVPRO of Carbondale/Marion focuses on their relationships with each individual that comes our way. We strive to highly please every home or business owner that calls on our restoration services. 

Your opinion matters to us. As a business, we want to highly satisfy every single customer. We accept your opinions and learn from them! Please contact us and let us know how we did at (628) 998-8828. 

Other ways to leave a review is on Facebook or Google reviews. Each month we have a drawing for the good reviews to choose a winner for a gift card. We want to hear from you, so give us a review for your chance to win our monthly review drawing! 

SERVPRO of Carbondale/Marion is proud to serve such an amazing community!

How to Prevent Mold in your Business

4/10/2020 (Permalink)

When you own commercial property in Southern Illinois, it can be difficult to stay on top of everything that goes on in your building. Being vigilant about mold removal and prevention, however, can save you a lot of time and money in the long run. Here are four tips on how to prevent mold and how to handle it quickly if you do find a growth in your building. 

1. Keep Building Clean

Mold can feed off any organic material, particularly when it is accompanied by excess moisture. Make sure spills are cleaned up quickly and thoroughly so that fungus doesn't have a chance to thrive under your carpet or floorboards. 

2. Keep Building Dry

Commercial mold cleanup specialists recommend monitoring your building's moisture level to reduce the chance of mold growth. Humidity should always remain at 30-50%. Dehumidifiers can be placed throughout the building to help keep the moisture level in the air where you need it to be.

3. Repair Damage Quickly

Mold removal isn't something you want to wait to do. As soon as you identify a problem, you should have professionals who specialize in mold remediation to assess and resolve the issue. They can also help you make a plan to prevent mold in the future.

4. Communicate With Staff

You can't be in your building all the time, so it's important to communicate with the people who are. Your custodial staff is a great source of information on what is going on at your commercial property. These employees are the most likely to notice problems early so that you can call someone to fix them.

While preventing fungus growth is likely your preference, mold removal can usually be a fairly quick process if you catch it early enough. Taking care of your building and communicating regularly with those who help do so can ensure that you are aware of any issue that occurs.

If you notice mold in your business, get it taken care of fast and professionally by calling SERVPRO of Carbondale/Marion at (618) 998-8828.

Spring flooding?

4/9/2020 (Permalink)

Wow! March and April has brought in the rain with Them! 

As many counties in the Southern Illinois area are under a flash flood watch, SERVPRO of Carbondale/Marion wants you know know what this means and how this can be a problem for some of you. 

So what are the terms used for flooding and what exactly do they mean?

  • "Flash Flood Warning: Take Action! A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

  • Flood Warning: Take Action! A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

  • Flood Watch: Be Prepared:A Flood Watch is issued when conditions are favorable for a specific hazardous weather event to occur. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

  • Flood Advisory: Be Aware: An Flood Advisory is issued when a specific weather event that is forecast to occur may become a nuisance. A Flood Advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property."

(definitions were pulled from the National Weather Service and attached is the link : https://www.weather.gov/safety/flood-watch-warning if you would like any further details.)

These terms all have different meanings and you are responsible to take action as needed to keep you and your family safe when heavy rain comes your way. 

As always, be aware of the weather coming your way and be prepared for any situation. And remember SERVPRO of Caboodle/Marion is always here to restore any damage that may strike your home or business. So protect yourself and we can take care of any other resulting damage.

How does SERVPRO help Commercial Businesses?

4/9/2020 (Permalink)

SERVPRO of Carbondale/Marion cleans, deodorizes, and completes disaster relief in businesses all of the time!

Our crew is fully capable and prepared to tackle multiple situations and your business's home is included on our list! 

Our crew is aware that your business needs to be up and running again as soon as possible. With this in mind, SERVPRO of Carbondale/Marion sends out a professional team to assure your business will be available to the public as fast as they can in a clean and adequate manner.   

Commercial Specialty Cleaning Services options may include but not limited to: 

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Document Restoration
  • Drapes and Blinds
  • Odor Removal
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

If you are needing assistance with any of the above listed, contact SERVPRO of Carbondale/Marion at any time of any day at (618) 998-8828.

Is My Fire Damage in Sevierville Big Enough for a Professional Cleanup Company?

4/9/2020 (Permalink)

As many of us spend more time cooking at home, we may increase our risk of a kitchen accident causing fire damage to our home. The flames may affect only one area of our home and leave behind soot and smoke. It can also leave behind a reminder only our sense of smell can perceive. Often, it is the foul smell of smoke and fire that drives us to seek professional help.

 Homes in Southern Illinois can call upon our SERVPRO team for help. Regardless of the size of the fire, your curtains, furniture, and other surfaces may continue to emanate an odor that clings to everything you do. As homeowners, we may venture to the store and purchase aroma diffusers and scented candles from the vast array available. However, our efforts may fall short of neutralizing the odor and eliminating it once and for all.

SERVPRO technicians train in the classroom and on the field to address situations like yours. Our techniques and products are available to deodorize your home are far more efficient than what is available at your local supermarket. Here are a few of the options at our fingertips:

  • Air scrubbers 
  • Odor pellets
  • Ozone generators

The focus of our application can vary from neutralizing odor molecules to eliminating them, and SERVPRO of Carbondale-Marion is your source for them all. Call us at (618) 998-8828 regardless of the size of your emergency and let us leave your home, "Like it never even happened."

Water Extraction from your Home

4/9/2020 (Permalink)

Discovering standing water in your home requires a confident and fast response from the homeowner and the responding technicians. Our SERVPRO team has multiple extraction units for many scenarios, but in most clean water disasters, the electric submersible pump can get the job done quickly and cost-effectively. 

Electric submersible pumps can help up our responding technicians to begin cleanup quickly upon our arrival. Using minimal power from available sources or our generator brought to the worksite, we can remove standing water down to under two inches for more concentrated water extraction from other tools like our wet vacuums. 

Why is the electric submersible pump so popular for extraction?  

  • Versatility and mobility
  • Consistent and continual draw of standing water
  • Quiet operation
  • Does not require ventilation to run
  • Long discharge lines 

Extraction is something that you hope never to need, but our SERVPRO of Carbondale-Marion team can help with efficient and powerful tools like our electric submersible pump. Give us a call anytime at (618) 998-8828. 

Remove Water Quickly

4/9/2020 (Permalink)

Removing Water from Porous Materials in Carbondale/Marion Homes

The permeance of materials can be a crucial consideration for responding SERVPRO technicians looking to dry and restore damaged Sevierville properties. Understanding what areas are most likely to resist water penetration can help to focus drying machines and other equipment at the most absorption-prone surfaces exposed to the migrating water. Our team has multiple tools and equipment that can help with water removal ambitions when our technicians start mitigation, including:

  • Electric submersible pumps
  • Gas-powered trash pumps
  • Truck-mounted, engine-driven extractors
  • Wet vacuums
  • Self-propelled and stationary weighted extractors

During the scoping of the job to get accomplished, our professionals can catalog what porous materials are most in need of water removal. While these materials are among the fastest to become damaged by migrating water, in turn, they are also among the most readily extracted and dried. Much like a towel is more likely to absorb standing water than a wood plank, the towel can also be dried more quickly and efficiently than the plank can. This result makes porous materials a focus of both preventative care for your damaged residence, and a solid starting point for effective drying and restoration.

Carpets and Pads

Carpeting has a high permeance rating, as does the padding underneath it. Removing either the material or the moisture from these areas can protect costlier subflooring damage.

Wood Trim 

Baseboards are often not constructed of the highest caliber wood, making it even more prone to saturation than carpeting and drywall. Restoration is not always possible for these materials, and they sometimes require replacement.

Drywall

Much like wood trim, there are many times that saturated drywall can be too severely damaged to protect. Removing water and moisture from gypsum can sometimes be costlier to dry than to remove and replace. Surface moisture meters can indicate the salvageability of wall materials.

These are some of the most commonly damaged materials after a water loss incident and the choices that must get made with them. Our SERVPRO of Carbondale-Marion team can help you to make these emergencies “Like it never even happened,” by calling (618) 998-8828.

We continue to serve during this time!

4/8/2020 (Permalink)

SERVPRO of Carbondale/Marion is here to serve you 24/7, even during this time. COVID-19 has caused a lot of worry and shut downs in Illinois. But the one thing COVID-19 has not shut down is disasters. There are still fires, floods, and storm damage that is happening. It is our job to continue to take care of all of you during this time. Our office is services are still available 24/7 and our team is ready to help when needed! Do not hesitate to call!!  We appreciate your support during this time and will continue to come to your rescue when you need us. Call us today at (618) 998-8828 if you have an issue. We will be there as fast as we can! 

SERVPRO of Carbondale/Marion is still ready for any sized disaster! 

Never doubt our SERVPRO Heroes! We will be here for you no matter what! 

We are here to help!

4/8/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today—SERVPRO of Carbondale-Marion at (618) 998-8828.

Why Choose Us?

12/3/2019 (Permalink)

Why Many Insurance Carriers And Adjusters Use SERVPRO

SERVPRO of Carbondale/Marion has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons why so many insurance agents and adjusters trust us:

Fast Emergency Response
Restoring commercial or residential property is the first priority at SERVPRO. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

Pretesting Reduces Claims Expense
Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Carbondale/Marion performs pretesting on every loss so we can determine if it can be restored.

Claims Inventory Service
SERVPRO of Carbondale/Marion can provide insurance agents and claim adjusters with an itemized loss inventory. We give you a report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

Serving Adjusters and Your Clients
We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. 

Here To Help 
The job of SERVPRO of Carbondale/Marion is to reassure the customer, provide excellent service and communicate with the insurance agents and adjusters quickly. We work together with the agents to provide quick and effective property restoration and make it “Like it never even happened.” We are a one-stop shop for all of your needs!

Be Safe Tomorrow!

11/27/2019 (Permalink)

Safety First 

Studies show that cooking is the main cause for most home fires and burn related injuries. With Thanksgiving being the busiest cooking day of the year.  It's good to know some safety tips to have a safe, and happy Thanksgiving holiday.  

  • Never leave food that is cooking unattended, especially when frying or broiling food. The stove should be turned off if you must leave the kitchen
  • Keep anything that could easily catch fire a safe distance away from flames, or hot surfaces. Examples such as; potholders,towels of any material, paper or plastic bags, and wooden utensils.
  • Cooking surfaces should be kept clean to prevent grease buildup.
  • Always make sure to check the kitchen before leaving the home or going to bed.  Check to see that all ovens, stoves and appliances are shut off and stored correctly. 
  • Have a fire extinguisher near by, and know how to properly use it if needed. Also smoke alarms should be checked monthly to see if properly functioning. 

SERVPRO of Carbondale/Marion wishes you a safe and happy holiday season!  Gobble Gobble! 

Prevent Your Pipes from Freezing!

11/25/2019 (Permalink)

FROZEN PIPE PREVENTION

Short- and Long-term solutions for low temperature plumbing problems include:

  • Locate and seal cracks and openings in the walls, attic, basement or crawlspace.
  • Weather strip and caulk around crawlspace doors and basement windows.
  • Make sure your home is properly insulated. Pay special attention to areas where pipes are located.
  • Insulate unprotected pipes and don't leave gaps. Pipe sleeves simplify the process. Keep the pieces tight against each other and seal the slits and joints with duct tape.
  • Install storm windows over basement windows or replace the old windows with energy-efficient alternatives.
  • Find your main water shutoff so you can turn off the water quickly if needed. Locations vary — look in the crawlspace or basement where the water supply enters the house, inside a water meter box directly outside the house or near the water heater.
  • Open cabinet doors under sinks to let warm air flow around the supply lines. Move any cleaners or other chemicals out of the reach of children.
  • Keep your thermostat at the daytime setting during the night. If you'll be away for several days during subfreezing weather, keep it set above 55° F.

Don't Let it Sit, Call us Fast!

11/24/2019 (Permalink)

Did you know that timing is everything when it comes to fire, water, and storm damage. The quicker you can get the problem addressed, the less damage there is going to be. period.

Water leaks within a business can seep into flooring, carpets, baseboards and walls while moving throughout the structure, potentially creating mildew and staining walls. This might seem like a slow damage, but it can cause some of the most expensive damage.

Quick action is critical in avoiding costly repairs and expensive downtime. No business wants to have down time. The faster you call SERVPRO of Jefferson, Franklin, & Perry Counties the faster we can get there, and the cheaper it will be for you. Which is best for everyone.

Our SERVPRO of Carbondale/Marion team understands that a damage event can not only disrupt your facility, but it can also interrupt day-to-day business functions- possible closing the business and ultimately affecting your revenues. Our goal is to get in there and take care of your facilities damage as quickly as we can. 

We are here to make it "Like it never even happened."

SERVPRO Commercial Cleaning and Restoration

11/19/2019 (Permalink)

Part of mission at SERVPRO has been to create a team of well-trained and experienced disaster recovery technicians, certified in a broad range of remediation, mitigation, and restoration specialties. Our team far exceeds our expectations and we are grateful for their devotion and desire to serve others here in Southern Illinois. 

Emergency preparedness planning can be a useful tool for our area’s businesses. We offer the SERVPRO Emergency Ready Plan and Profile (ERP) as an opportunity for our managers to view and assess your premises and operations before disaster strikes. Abby Carrie is the head of our Emergency Ready Plan team and she will go to any business and create one for you and your business at zero cost. Using your input via mobile app, she will devise a personalized digital response plan that lets our crew hit the ground running if a catastrophe occurs.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call SERVPRO of Carbondale/Marion at 618-998-8828 today.

Be Prepared this Winter

11/19/2019 (Permalink)

Why is a Frozen Pipe a Concern?

  • When water begins to freeze, it expands. This can cause both plastic and metal pipes to burst, possibly leading to significant water damage to your home or business.
  • Since water expands when it freezes, it puts unwanted pressure on pipes.
  • As water freezes, the force exerted from the expansion can cause a pipe to burst, regardless of the strength of the material.
  • You may not know you have a burst pipe as the water has turned to ice. Once the temperature starts to warm and thawing begins, leaking and flooding can occur.

FROZEN PIPE WATER DAMAGE TREATMENT AND RESTORATION

The key to avoiding costly secondary damage is to handle every water problem as a real threat to your property with proper mitigation. Our SERVPRO of Carbondale/Marion team has the equipment, training and experience to find and dry unseen water before secondary damages occur. We begin removing the standing water from your property with extraction methods, and rapidly dry your structure and contents with dehumidifiers that lower the indoor humidity levels, so your building dries out quickly. When time matters, technology and equipment must be counted on to perform. SERVPRO of Carbondale/Marion professionals will answer your call with rapid action and a full arsenal of drying equipment.

October Means Halloween Decorations!

10/4/2019 (Permalink)

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Halloween is for costumes, candy and fun! No one wants their fun to be spoiled by a fire! SERVPRO of Carbondale/Marion wants everyone to have a fun and safe time this Halloween! We have a list of safety tips below provided by the National Fire Prevention Association.

  • Candles - Refrain from having an open flame. Use battery-operated candles or glow-sticks in your jack-o-lanterns.
  • Costumes - Choose the right costume. Stay away from long or flowing fabric, and skip extraneous costume pieces.
  • Decorations - Avoid flammable decorations including dried flowers, cornstalks and crepe paper that are highly flammable. Keep decorations away from open flames and other heat sources, including light bulbs and heaters.
  • Exits - Remember to keep all decorations away from doors so that they are not blocking any exits or escape routes.
  • Smoke alarms - Make sure all your smoke alarms are working and up to date.
  • Visibility - Provide flashlights to children or have them carry glow sticks as part of their costumes. Make sure if a child is wearing a mask that the eye holes are large enough to see out of them.

 SERVPRO of Carbondale/Marion wishes everyone a fun and safe Halloween!

Storm Damage Clean Up

10/1/2019 (Permalink)

SERVPRO of Carbondale/Marion is a family owned and operated business and we are proud to serve our community along with other communities after storms hit cities all across the United States. 

All large loss teams are supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference between us and the other companies...is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. 

SERVPRO as a whole has served clients in the commercial industry in some of the following areas:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Here at SERVPRO of Carbondale/Marion we are ready to serve any area that has experienced storm damage. SERVPRO has teams across the United States ready to tackle any size disaster. Our training, technology, and equipment is next to none and our crews are the best out there.

Give us a call today to tarp your roof or board up your windows.

618-998-8828

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