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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

SERVPRO of Carbondale/Marion Commercial Restoration Services

4/12/2023 (Permalink)

SERVPRO of Carbondale/Marion commercial restoration services. SERVPRO of Carbondale/Marion helps with all your commercial restoration service needs.

SERVPRO of Carbondale/Marion offers many different services that we offer for commercial properties. We understand that it is difficult at times to schedule services during business hours, so we can work with you to find a time that best fits you and your company's needs.

If needed we can work in one section at a time in order to keep your business open while we work, or we can attempt to schedule it before or after business hours. 

In addition to our emergency water, fire, and storm clean up services we also offer many other cleaning services. These include, but are not limited to:  

  • Air Ducts and HVAC 
  • Biohazard 
  • Carpet and Upholstery 
  • Ceilings, Floors, and Walls 
  • Drapes and Blinds 
  • Odor Removal 
  • Sewage 
  • Trauma and Crime Scene 
  • Vandalism 


The faster SERVPRO of Carbondale/Marion arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results— including lower claim costs.

Within four hours of a loss notification (and usually much earlier), SERVPRO of Carbondale/Marion will be on-site to help ensure a fire damage is handled properly by utilizing the following services:

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. SERVPRO® will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.

Contents Cleaning

All the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO can provide wet or dry-cleaning services. Additionally, all other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO of St. Charles City can provide an inventory list of all “to be claimed” items.


SERVPRO of Carbondale/Marion provides specialized services that rid your insured’s home or place of business of offensive odors left behind by fire or smoke damage. We do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.  


If you have recently become a victim of commercial water damage, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration

Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply stores. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning and possibly restructuring. Water damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

If you would like more information on any of the services listed above, please call SERVPRO of Carbondale/Marion at (618) 998-8828.

SERVPRO Commercial Services

1/17/2022 (Permalink)

SERVPRO of Carbondale/Marion can ensure your business gets back to open as quickly as possible following a disaster, but did you know about a free service for before a disaster strikes?

SERVPRO offers a free service called an Emergency Ready Profile or ERP. This is a free service that we offer to help you create and emergency plan for your business for when disaster strikes. 

With the convenience of an app on your phone, you can have the ERP app on your phone and available anywhere you are. This valuable tool in along with the assistance of our trained staff, helps to identify, label and prepare all areas of your business. 

From having a list of all of your contractors, utilities and the who to call list, plus labeled shut offs so that every employee can assist during a disaster. 

With this app you can save valuable time and empower your employees to handle some of the critical calls if you're not available. 

Give us a call today to setup your free ERP at 618-998-8828

Marion, IL Restaurant Hit With Fire and Smoke Damage

9/27/2021 (Permalink)

A local restaurant was hit with fire damage over night and the first call they made was to SERVPRO of Carbondale/Marion. 

The importance of calling in a company that can handle any sized disaster is to be sure everything is done right the first time. 

Our crews responded immediately with removing the damaged areas where the fire started. From there setting up equipment to remove smoke odors. Our dedicated staff came in and began the process of cleaning every square inch of the building including all kitchen equipment to ensure that no contaminates were on any surfaces. This was a huge task, making sure all soot and smoke damage was removed to keep the safety of workers and customers. Cleaning all kitchen equipment was essential to ensure that no food prepared in the kitchen would get contaminated as well. 

Being able to handle fire damage is one thing but doing it right and making sure everyone is safe and everything is back to food grade quality is essential in our industry.

Quick response time and quick to complete the task is the SERVPRO advantage. For any questions or to schedule a free estimate, call us any time 618-998-8828

Commercial Fire and Water Restoration Services

8/7/2021 (Permalink)

Your local SERVPRO of Carbondale/Marion does more than just residential fire, water and mold restoration. We also carry a full service Commercial Services group that understands the importance of getting your business back up and running following any type of disaster. 

From damages from fire, water/flooding, mold and from storms there is no disaster that SERVPRO  can't handle. 

Just a few of our most recent calls have come from a large commercial building that was flooded after a sprinkler system failure, a fire damaged restaurant, flooded hospital and a full service disinfectant cleaning.

Our services can handle everything from the full remediation from damages all the way to having our Reconstruction division that can put everything back into place. We also offer a full line laundry division that utilizes specialized equipment not offered anywhere in our area that can get smoke odors out of clothing.

No matter the size of the disaster, the professionals at SERVPRO of Carbondale/Marion have the training and the equipment to get your business back up and running as quickly as possible.  Call us today for a free inspection at 618-998-8828

Commercial Fire and Water Damage in Marion, IL

7/22/2021 (Permalink)

SERVPRO of Carbondale/Marion offers a full comprehensive service for businesses and commercial properties in Southern Illinois. Our services range from preventative measures prior to any disaster to mitigation and reconstruction services after disasters strike. 

From our free Emergency Ready Profile that trains staff on safety measures to our full line services to get your business back open as quickly as possible. 

Our Emergency Ready Profile is free and helps to create an emergency contact list, mark shut off valves and more, all in an easy and free to use app for your phone. 

Our full line services can handle any type of disaster using the best in equipment as well as utilizing our professionally trained staff.  When it comes to your business nothing is more important to us than getting your business back up and running, as we know time down is money lost. 

Contact us any time to find out more about how our commercial services team can help you before and during disasters at 618-998-8828

How Can An Emergency READY Profile Help Your Business?

5/4/2021 (Permalink)

SERVPRO of Carbondale/Marion offers a great program called the Emergency READY Profile. This program helps to limit your risk from damages by allowing your staff to know where to find essential items and protocol during or following a disaster. 

Not only can this program save your business from catastrophic disaster it's also a completely free program. This program will mark key areas where major shut offs are to help minimize issues caused by water leaks. This will also help guide key officials to where other essential shut offs are located at. In addition it has areas marked for special contractors that you might need to get in contact with to shut off certain services. 

This free program is offered in both a paper form and as an app for your phone. It's a great program to help all employees know what to do in the case of an emergency. 

For more details on this free program please call us today at 618-998-8828.

Commercial Water Damage in Murphysboro, IL

4/24/2021 (Permalink)

Recently our crews were called out to a large commercial structure that sustained water damage from a fire sprinkler system failure. With our 24-7-365 service you can rest assured SERVPRO of Carbondale/Marion will be on scene quickly to get the business back in operations.

We know the importance of getting your business back to business as quickly as possible as time is certainly money.  Using state of the art and industrial strength equipment in addition to having the best in trained staff to handle any disaster. 

We also have large desiccants available that are used to take moisture out of large structures to help lessen drying time.

Find out more about how SERVPRO of Carbondale/Marion can handle your fire, water or mold damage needs with a call to 618-998-8828.

Certified: SERVPRO Cleaned

1/15/2021 (Permalink)

Of course we know that SERVPRO offers fire water and mold damage remediation. But did you know we also offer cleaning and COVID fogging and disinfecting services?

SERVPRO is proud to announce our SERVPRO Certified: SERVPRO Cleaned which offers a whole new level of cleanliness. With the events surrounding issues from the Coronavirus making sure your customers and employees are safe and comfortable has become paramount. SERVPRO offers several levels of cleaning and disinfecting to meet the demand for you business budget.  From fogging to full scale cleaning, SERVPRO will be there to help you open your doors safely to the public and your employees. 

The costs associated with being closed due to Covid-19 can be extremely high. When you are unable to handle the demands of your customer or clients can have a lasting level of damage to your bottom line. 

In a recent study SERVPRO found that the perceptions of expectations of customers and clients have changed during this time. 76% believe that the way a facility addresses cleanliness during COVID is a reflection of the overall business. In other words  customers and clients are now expecting businesses to be exceptionally clean. 

68% of customers and clients are constantly  thinking about avoiding COVID exposure when out in public. With our Certified: SERVPRO Cleaned we also offer decals to display to let your customers and clients know your business is professionally cleaned. 

SERVPRO offers free estimates for cleaning and with that several options to choose from that best fits your business needs. 

Give us a call today to find out more about our services and how we can keep your business open during these trying times.


Prepare you Business

9/23/2020 (Permalink)

As a business owner, you are constantly thinking about your business; how to improve it, and how to keep it running smoothly. But, do you ever think about natural disasters that could damage your business?

SERVPRO of Carbondale/Marion offers free Emergency Action Plans to install in your business. When preparing with an E.A.P., your business will know what to do in the event of a natural disaster. SERVPRO of Carbondale/Marion can create E.A.P.'s for your business with a few easy steps of communicating with you about your business, a few pictures to add into the plan, and creating the plan on paper and on the app for you to easily access. 

This easy and free option can and will prepare not only you, but also your employees, on what to do in the event of a flood, fire, or storm. Choosing an E.A.P. through SERVPRO of Carbondale/Marion allows a stress-free, easy to follow plan that will save your business possible high amounts of money that could happen if no plan is provided to quickly stop or prevent disasters. 

Interested in an Emergency Action Plan for your business? Call us today at (618) 998-8828. 

This could happen to your Business

7/15/2020 (Permalink)

Water damage usually occurs from flooding due to the weather in the area. But are you aware of other potential water damaging hazards in your business? 

Here are some of the typical causes of water damage to commercial buildings.  

1. Malfunctioning sprinkler systems. Some older buildings have outdated water sprinkler systems that work in sync with the fire alarm system. But, outdated sprinklers can malfunction and cause major water damage.

2. Damaged appliances and equipment. This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.  

3. Broken pipes and plumbing. Just like in your own home, pipes and plumbing can fail, leading to a watery mess.   

4. Backed up sewer lines. This potentially dangerous mess is often not thought about, especially in your commercial business. But, it is something that should be taken care of FAST. 

When running a commercial business, it is often hard to think of everything. Water damage is usually not the first thing on your mind when running your business. In the event that you or an employee finds water, call SERVPRO of Carbondale/Marion to get it taken care of. SERVPRO of Carbondale/Marion will get your business back in great shape so fast that it will be "Like it never even happened."

Call us today at (618) 998-8828.

Bleach VS Mold

6/26/2020 (Permalink)

Surprisingly, bleach does NOT kill mold. Bleach can actually contribute to mold growth. The trusted and experienced SERVPRO of Carbondale/Marion, is here to educate you on this topic: a common misconception: bleach + mold.

If you suspect mold at your residential or commercial property, please know that bleach is not the solution. It may seem like an inexpensive way to remove your mold problem, but, with the use of bleach, you could be causing more harm than good.   

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Here at SERVPRO® of Cape Carbondale/Marion, our technicians are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs. Our advanced equipment helps to detect and stop the source of water feeding the mold. We then isolate the affected area using a negative air pressure chamber.

The best way to combat a common misconception is to educate yourself, and immerse yourself in that subject.

Now that you’ve been educated on this topic: a common misconception: bleach + mold, will you give us your next mold restoration job? Call the mold specialists at (618) 998-8828. We’ll make that mold damage at your home or business "Like it never even happened."

How to Prevent Mold in your Business

4/10/2020 (Permalink)

When you own commercial property in Southern Illinois, it can be difficult to stay on top of everything that goes on in your building. Being vigilant about mold removal and prevention, however, can save you a lot of time and money in the long run. Here are four tips on how to prevent mold and how to handle it quickly if you do find a growth in your building. 

1. Keep Building Clean

Mold can feed off any organic material, particularly when it is accompanied by excess moisture. Make sure spills are cleaned up quickly and thoroughly so that fungus doesn't have a chance to thrive under your carpet or floorboards. 

2. Keep Building Dry

Commercial mold cleanup specialists recommend monitoring your building's moisture level to reduce the chance of mold growth. Humidity should always remain at 30-50%. Dehumidifiers can be placed throughout the building to help keep the moisture level in the air where you need it to be.

3. Repair Damage Quickly

Mold removal isn't something you want to wait to do. As soon as you identify a problem, you should have professionals who specialize in mold remediation to assess and resolve the issue. They can also help you make a plan to prevent mold in the future.

4. Communicate With Staff

You can't be in your building all the time, so it's important to communicate with the people who are. Your custodial staff is a great source of information on what is going on at your commercial property. These employees are the most likely to notice problems early so that you can call someone to fix them.

While preventing fungus growth is likely your preference, mold removal can usually be a fairly quick process if you catch it early enough. Taking care of your building and communicating regularly with those who help do so can ensure that you are aware of any issue that occurs.

If you notice mold in your business, get it taken care of fast and professionally by calling SERVPRO of Carbondale/Marion at (618) 998-8828.

How does SERVPRO help Commercial Businesses?

4/9/2020 (Permalink)

SERVPRO of Carbondale/Marion cleans, deodorizes, and completes disaster relief in businesses all of the time!

Our crew is fully capable and prepared to tackle multiple situations and your business's home is included on our list! 

Our crew is aware that your business needs to be up and running again as soon as possible. With this in mind, SERVPRO of Carbondale/Marion sends out a professional team to assure your business will be available to the public as fast as they can in a clean and adequate manner.   

Commercial Specialty Cleaning Services options may include but not limited to: 

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Document Restoration
  • Drapes and Blinds
  • Odor Removal
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

If you are needing assistance with any of the above listed, contact SERVPRO of Carbondale/Marion at any time of any day at (618) 998-8828.

SERVPRO Commercial Cleaning and Restoration

11/19/2019 (Permalink)

Part of mission at SERVPRO has been to create a team of well-trained and experienced disaster recovery technicians, certified in a broad range of remediation, mitigation, and restoration specialties. Our team far exceeds our expectations and we are grateful for their devotion and desire to serve others here in Southern Illinois. 

Emergency preparedness planning can be a useful tool for our area’s businesses. We offer the SERVPRO Emergency Ready Plan and Profile (ERP) as an opportunity for our managers to view and assess your premises and operations before disaster strikes. Abby Carrie is the head of our Emergency Ready Plan team and she will go to any business and create one for you and your business at zero cost. Using your input via mobile app, she will devise a personalized digital response plan that lets our crew hit the ground running if a catastrophe occurs.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call SERVPRO of Carbondale/Marion at 618-998-8828 today.