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Fire & Water - Cleanup & Restoration

The First 48 - Fire Edition

4/2/2019 (Permalink)

"It will never happen to me," we all are guilty of thinking it. Fire preparation is probably the farthest thing on your mind, but you may want to move it up on your list of priorities.

The first 48 hours after the occurrence of a fire usually makes the difference between 'restoring' vs. 'replacing' your property and belongings. That is why SERVPRO of Carbondale-Marion provides a timely response with mitigation services ranging from fire, smoke and soot removal, to content claims inventory, and laundry.

We strive to meet a 1/4/8 guideline. Here is our timeline for what will happen once SERVPRO of Carbondale-Marion mobilizes:

One Hour

Within one hour of being notified of your loss, a SERVPRO of Carbondale-Marion professional will be contacting you to arrange a meeting time.

Four Hours

Within four hours of notice, a SERVPRO of Carbondale-Marion Project Manager will be onsite to start the mitigation services.

Eight Hours

Within eight hours of on-site arrival, a verbal briefing will be communicated to the appropriate person going over the scope of work.

Cleaning, Restoration, & Deodorization

SERVPRO of Carbondale-Marion will work efficiently to help you regain control of your property. We then use state-of-the-art restoration techniques to make it "Like it Never Even Happened"

Final Walk-through

After the work has been completed, a final walk-through will be conducted with your to make sure we have gained your seal of approval.

SERVPRO of Carbondale-Marion will always strive to keep our promise of responding quickly. Before risking damage by attempting the difficult process of cleaning up the damage on your own, call the fire damage clean up and restoration professionals, call us at (618)998-8828.

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