What our Customers say...

Testimonials

"They were great!" They all had great personalities and had a lot of patience!

Curt quickly assessed the situation and understanding the time constraints we were under, began to take action. It was truly as though it never happened at all.

SERVPRO has been wonderful to our insureds when we call on them. 5 Stars every time. Exceptional service.

Hudson Insurance Agency, Centralia, Illinois

A very quick response time and considerate employees as we dealt with this mess. A very professional service team. Appeared using good quality equipment to make everything cleaned up and dried up to their best of their ability in a timely manor. Representatives were patient while we continue to ask so many questions through the process. For something that was not a good experience, they applied themselves to make it the best they could us and our home and all the personal belongings.

Curt quickly assessed the situation and understanding the time constraints we were under, began to take action. It was truly as though it never happened at all.

Special thanks to everyone on the SERVPRO staff for everything they did to help the property owners and the residents through this very difficult time. We have and will continue to recommend SERVPRO in any disaster, large or small.

I would definitely recommend SERVPRO to anyone in need of this service.

The highly trained and very professional SERVPRO staff went above and beyond their job responsibilities to ensure that all areas of the facility were cleaned and repaired to the satisfaction of Southwest Missouri State. The job performance and attention to detail by the SERVPRO staff exceeded the expectations of their slogan "Like it never even happened."

I want to thank the team of SERVPRO for the remarkable job that was performed at Autumn Ridge Senior Living. I would highly recommend SERVPRO for any disaster restoration that is needed.

I'm very happy with my choice of SERVPRO to do a rental home cleanup. They went above and beyond what I requested and I was very impressed with the staff. Everyone was helpful and courteous. They completed the job when they said they would and it was spectacular. I highly recommend SERVPRO of Carbondale and Marion.

They did a fantastic job of removing stains and pet odors. Extremely happy!

I will always use SERVPRO of Carbondale-Marion from now on. They do so much more than clean up water damage! They had special equipment to get rid of foul odors such as cigarette smoke, pet odor, etc that we had in our rental and afterwards the place smelled amazing! They also cleaned a large expensive shag rug of ours. We almost threw it away because of the smell but they were able to make it like new. SERVPRO was a lifesaver and really helped us out! Great people to work with!

Great service and wonderful people! Exceptional restoration capabilities! We highly recommend them!

This is a helpful, dedicated and very professional crew. Excellent job!

They all did an Amazing job!!! Thank you SERVPRO!

Team is great! Professional & Knowledgeable! They are very respectful of our home and belongings - especially at such an emotional time! We've SERVPRO in the past and if (hopefully not) we have a water damage again, we'll definitely use SERVPRO!

Thank you!

Fast and professional service when we had storm damage. The guys made sure they found all of the damage in the attic as well as the ceilings and floors. They also helped my brother after a water pipe burst under his home. Wouldn't think of calling anyone else!!!

I had SERVPRO of Carbondale-Marion come in after a fire that caught debri from my gas water heater several years back. They done such a wonderful job cleaning my entire home from smoke damage. The ladies that came and cleaned were so nice and professional. Plus, my carpet looked better than before the fire and smoke. Thank you SERVPRO! I highly recommend them and the ladies were so nice and accommodating 

I have been employed as a multi-lines adjuster in Southern Illinois for the past 33 years and I have worked with SERVPRO of Carbondale-Marion on countless fire, smoke, water and mold loss claims. They provide calm reassurance to property owners that have experienced a loss ranging from small to catastrophic. On a scale from 1 to 10, I rate SERVPRO of Carbondale-Marion a 10 for promptness, courteousness, efficiency, fair pricing and most importantly, quality service.

The highly trained and very professional SERVPRO staff went above and beyond their job responsibilities to ensure that all areas of the facility (Dempster Hall) were cleaned and repaired to the satisfaction of Southeast Missouri State. The job performance and attention to detail by the SERVPRO staff exceeded the expectations of their slogan "Like it never even happened"

Your prompt response with personnel and equipment dramatically reduced our overall expense, because we ended up replacing only a minimal amount of equipment and fixtures! I can't say enough about how your firm handled our situation, but those of us in business know that our #1 asset are the employees and you certainly have many #1's. Sincerely, Randy Forby Regional Bank President