What our Customers say...


I have been employed as a multi-lines adjuster in Southern Illinois for the past 33 years and I have worked with SERVPRO of Carbondale-Marion on countless fire, smoke, water and mold loss claims. They provide calm reassurance to property owners that have experienced a loss ranging from small to catastrophic. On a scale from 1 to 10, I rate SERVPRO of Carbondale-Marion a 10 for promptness, courteousness, efficiency, fair pricing and most importantly, quality service.

The highly trained and very professional SERVPRO staff went above and beyond their job responsibilities to ensure that all areas of the facility (Dempster Hall) were cleaned and repaired to the satisfaction of Southeast Missouri State. The job performance and attention to detail by the SERVPRO staff exceeded the expectations of their slogan "Like it never even happened"

Your prompt response with personnel and equipment dramatically reduced our overall expense, because we ended up replacing only a minimal amount of equipment and fixtures! I can't say enough about how your firm handled our situation, but those of us in business know that our #1 asset are the employees and you certainly have many #1's. Sincerely, Randy Forby Regional Bank President